Frequently Asked Questions
Everything you need to know about our premium home collection and services.
What materials are used in Cuero furniture and decor?
We specialize in high-quality, sustainably sourced materials including top-grain leather, solid hardwoods, and eco-friendly textiles designed for durability and comfort.
Do you offer international shipping?
Yes, Cuero ships worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout based on the weight and dimensions of your order.
How should I care for my leather home products?
To maintain the quality of your leather items, we recommend keeping them away from direct sunlight and heat. Clean with a soft, dry cloth and use a specialized leather conditioner every 6-12 months.
What is your return policy for home goods?
We offer a 30-day return window for all unused items in their original packaging. Please note that custom-made or personalized furniture pieces are final sale.
Are your products covered by a warranty?
All Cuero furniture pieces come with a 2-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
Can I request fabric or leather swatches before purchasing?
Absolutely. We offer complimentary swatch kits for most of our upholstery collections to help you ensure the color and texture perfectly match your home's aesthetic.